The Kodiak Solutions Revenue Cycle Performance Awards
Kodiak Solutions established the Revenue Cycle Performance Awards in 2021 to recognize excellence in revenue cycle management and performance by hospital, health system, and medical practice users of the Kodiak Revenue Cycle Analytics (RCA) platform. RCA aggregates millions of transactions from more than 1,900 hospitals and over 250,000 physicians.
The person behind the performance: Troy Spring
Troy Spring is Vice President, Enterprise Revenue Cycle, at Intermountain Health, the health system based in Salt Lake City. Spring oversees revenue cycle at Intermountain, which includes the Peaks Region based in Broomfield, Colorado. Kodiak Solutions recognized Intermountain Health—Peaks Region with its 2023 Revenue Cycle Performance Award, presented at Kodiak’s 2024 Healthcare Virtual Symposium.
The person behind the performance: Katie LeBlanc
Katie LeBlanc is vice president, revenue cycle, at Banner Health, a health system based in Phoenix, Arizona. Kodiak Solutions recognized Banner Health with its 2023 Revenue Cycle Performance Award, presented at Kodiak’s 2024 Healthcare Virtual Symposium.
The person behind the performance: Joanna Caballero
Joanna Caballero is corporate vice president, revenue cycle, at Scripps Health, a health system based in San Diego, California. Kodiak Solutions recognized Scripps Health with its 2023 Revenue Cycle Performance Award, presented at Kodiak’s 2024 Healthcare Virtual Symposium.
The person behind the performance: Sandy Lood
Sandy Lood is vice president, revenue cycle, at Cottage Health, a health system based in Santa Barbara, California. Kodiak Solutions recognized Cottage Health with its 2023 Revenue Cycle Performance Award, presented at Kodiak’s 2024 Healthcare Virtual Symposium.
Kodiak’s Revenue Cycle Index Score
Kodiak recognizes users in two categories:
Top Performing Revenue Cycle
Most Improved Revenue Cycle
Kodiak chooses award recipients objectively based on data-driven revenue cycle KPIs, including:
Bad debt as a percentage of gross patient service revenue
Credit days
DNFB (discharged not final billed) days
Initial denial rate
Insurance payment gap denied vs. non-denied
Late charges as a percentage of gross patient service revenue
Point of service cash collections
Six-month lagged cash to net revenue
Self-pay after insurance patient collection rates
True A/R (accounts receivable) greater than 90 days
True A/R days
Kodiak scores organizations using Kodiak’s Revenue Cycle Index Score, which weighs each revenue cycle KPI to create a score indicative of overall revenue cycle performance within the past 12 months.
Learn more about Kodiak RCA and the Kodiak Revenue Cycle Performance Awards.
Matthew Szaflarski
Revenue Cycle Intelligence Leader, Kodiak Solutions
