Think what we found here and what we've surprised our customers with is as the market has gotten more difficult for our customers, health care is difficult, we all know that. There's a lot of pressures from a reimbursement standpoint. They're looking to do more with less. And I think what we found is we can pair products and services and really be able to deliver them a better answer at a lower cost. The most important one that we get asked now is we want answers. We want real insight into our numbers, and we're not getting that from the team that we have in house or the skill set that we have in house. Help us understand this a little bit better. I would say that's the the primary sort of lead in to a remote assistance engagement. Ultimately, what we're helping them do is close their books on a monthly basis. And we're doing that not just from an accounting perspective. So again, if I go back to the two things that RCA or that we do from from my perspective, we have to book an entry. We have to get the balance sheet right. We have to get the income statement right. That's the accounting exercise. But the really interesting stuff, and again, this is where our customers' perspective has changed over time, that's what we were known for. Now I think they're asking us, okay, we know you can get it right, but what's it mean? What do we do about it? How do we act on it? How do we make better decisions with what we're concluding here? So what we can do is sort of play in both of those arenas from month end close standpoint. You may have enough in house talent to be able to go through the accounting exercise of the process, but you may not really know how to apply that information to your business from an analytical perspective. We can take on one or both of those things. We can sit in a specific reporting capacity. We can really partner with you guys from month end close standpoint and be able to be a part of your team to help you lead to a specific answer. So we flex up and down based on our customers on specific position and needs.
Think what we found here and what we've surprised our customers with is as the market has gotten more difficult for our customers, health care is difficult, we all know that. There's a lot of pressures from a reimbursement standpoint. They're looking to do more with less. And I think what we found is we can pair products and services and really be able to deliver them a better answer at a lower cost. The most important one that we get asked now is we want answers. We want real insight into our numbers, and we're not getting that from the team that we have in house or the skill set that we have in house. Help us understand this a little bit better. I would say that's the the primary sort of lead in to a remote assistance engagement. Ultimately, what we're helping them do is close their books on a monthly basis. And we're doing that not just from an accounting perspective. So again, if I go back to the two things that RCA or that we do from from my perspective, we have to book an entry. We have to get the balance sheet right. We have to get the income statement right. That's the accounting exercise. But the really interesting stuff, and again, this is where our customers' perspective has changed over time, that's what we were known for. Now I think they're asking us, okay, we know you can get it right, but what's it mean? What do we do about it? How do we act on it? How do we make better decisions with what we're concluding here? So what we can do is sort of play in both of those arenas from month end close standpoint. You may have enough in house talent to be able to go through the accounting exercise of the process, but you may not really know how to apply that information to your business from an analytical perspective. We can take on one or both of those things. We can sit in a specific reporting capacity. We can really partner with you guys from month end close standpoint and be able to be a part of your team to help you lead to a specific answer. So we flex up and down based on our customers on specific position and needs.
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