Healthcare Revenue Cycle KPI Benchmarking Reports

Let our latest KPI benchmarking reports help guide your hospital or health system understand your revenue cycle performance in a national context.

Featured quarterly report

February 2025 Revenue Cycle KPI benchmarking quarterly report

This revenue cycle KPI quarterly benchmarking report reveals three headwinds buffeting revenue cycle leaders and how to turn them into tailwinds.

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February 2025 Revenue Cycle KPI benchmarking quarterly report

3 headwinds facing revenue cycle leaders in 2025

This revenue cycle KPI quarterly benchmarking report reveals three headwinds buffeting revenue cycle leaders and how to turn them into tailwinds.

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November 2024 Revenue Cycle KPI Benchmarking Quarterly Report

Some payors hit snooze on Two-Midnight clock

Exclusive data from Kodiak reveals wide variations in patient observation rates, suggesting commercial payors are playing fast and loose with Medicare’s Two-Midnight Rule requirements for their Medicare Advantage plans

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August 2024 Revenue Cycle KPI Benchmarking Quarterly Report

Death by a thousand requests

Initial request for information claim denials are up along with providers’ administrative costs. It’s time for providers to take the fight to payors.

May 2024 Revenue Cycle KPI Benchmarking Quarterly Report

Necessity is the mother of claim denials

Increasing payor claim denials for prior authorization and precertification violations are creating significant financial headwinds for provider organizations. What can providers do to push back?

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Monthly executive market updates

April Revenue Cycle KPI Benchmarking Monthly Update

Where are your uncompensated care costs going?

Total uncompensated care costs as a percentage of gross patient service revenue are increasing. The new monthly report also shares the latest numbers on nine other revenue cycle KPIs, including another revenue hot spot—request for information denials.

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All monthly reports

March Revenue Cycle KPI Benchmarking Monthly Update

What direction are your initial claim denials heading?

Initial request for information denials from payors are on the rise, increasing by more than 35% compared with January 2024. What’s behind the increase? The new revenue cycle KPI monthly benchmarking report from Kodiak gets behind the numbers to reveal the causes.

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January Revenue Cycle KPI Benchmarking Monthly Update

Point-of-service cash collections

POS cash collections are up. What can you do to keep the upward momentum going?

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December Revenue Cycle KPI Benchmarking Monthly Update

What direction are your accounts receivable headed?

This month’s revenue cycle KPI benchmarking report from Kodiak reveals some alarming trends in accounts receivable.

October Revenue Cycle KPI Benchmarking Monthly Update

Final denial write-offs

Final denial write-offs, expressed as a percentage of net patient service revenue, are up dramatically.

September Revenue Cycle KPI Benchmarking Monthly Update

Request for information denials

Quantify the administrative burden request for information denials are creating and include them in reporting to both internal and payor leadership.

July Revenue Cycle KPI Benchmarking Monthly Update

True accounts receivable days

Signs that healthcare organizations are clearing backlog of claims because of Change Healthcare cyberattack.

June Revenue Cycle KPI Benchmarking Monthly Update

Initial denial rates

Lower initial denial rates bring a welcome relief to back-office revenue cycle teams working appeals.

Get in touch with us

Let our in-house experts guide you to find new ways to improve your revenue cycle performance.

Matt

Szaflarski

Matt leads Kodiak’s Revenue Cycle Intelligence team, which focuses on building analytic solutions to help customers target, quantify, and solve their most challenging issues. He oversees Kodiak’s benchmarking service offerings, which measure revenue cycle performance across more than $1 trillion in annual gross revenue. Matt has more than 15 years of revenue cycle experience focused on supporting customer performance improvement efforts. Matt routinely shares market insights through a variety of channels, so be sure to follow him on LinkedIn.

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