2024 Kodiak Healthcare Summit event summary
This event summary highlights how Kodiak Solutions customers are building value with values through our revenue cycle, finance, and risk services.
Nov 11, 2024
More than 500 healthcare finance and revenue cycle leaders from across the country attended the 2024 Kodiak Healthcare Summit virtually or in person at the Renaissance Nashville Hotel Sept. 22-25.
This event summary highlights the best of the 14th annual Healthcare Summit, including the highlights from educational sessions and insights, images, numbers, and presentation slides to remember. This summary also features photos and videos that capture the vibrancy of the healthcare industry’s premier finance and revenue cycle event of the year.
*On-demand access to sessions is available for 90 days post event to registered attendees through their attendee hub.
Table of contents
Keynotes: Opening, Headline, Closing
Breakouts: Educational sessions
Solutions and services workshops: Educational sessions
Additional sessions: Focus groups, ideation, and interactives
Philanthropy: Philanthropic activities
Wellness: Health and wellness activities
Networking: Social and networking activities
Videos: Highlights
By the numbers: Healthcare Summit 2024 recap
Keynotes
Opening, Headline, Closing
Three keynote sessions served as a narrative arc for the 2024 Kodiak Healthcare Summit. Each keynote invited attendees to learn about the latest financial trends, industry dynamics, and leadership strategies, and how to convert those insights into practical applications in their organizations.
Opening Keynote
Our new era of healthcare revenue leadership
The opening keynote featured a discussion on how finance and revenue cycle leaders are using Kodiak RCA data. Kodiak’s Eric Boggs, Eric Busch, Matt Szaflarski, and Matt Swafford moderated. Panelists were Nancy Gayle, Senior Director of Net Revenue Management at Ascension Health; James Parker, Director of Hospital Billing at Cottage Health; Julia Reinbold, Director of Finance at BJC HealthCare; and Dennis Shirley, Vice President, Revenue Cycle, at UnityPoint Health. Parker described how Cottage Health is using revenue cycle KPIs to combat payors’ claims-paying behaviors. Reinbold said BJC is using Kodiak’s Automated Reconciliation solution to track and reconcile cash across its hospitals and medical practices. Gayle highlighted RCA as Ascension’s single source of data needed to accurately complete Worksheet S-10 of the system’s annual Medicare cost report. Shirley said fixing broken financial reporting and revenue cycle workflows and processes must happen before—not after—powering up any AI solution.
Insight
“The trend of request for information denials is as bad in reality as what you have read. We’re constantly providing information that we already provided or that payors don’t allow us to provide when we submit a claim initially.”
—James Parker, Director, Hospital Billing, Cottage Health
Headline Keynote
The neuroscience of healthcare innovation: Stay motivated, ignite your creative spark
The second Summit keynote featured two presentations. Dr. Helena Boschi, a noted psychologist, gave the first, and it was on how people think. Via numerous interactive exercises, Dr. Boschi showed how evolution hardwired human brains. She gently reminded us that human brains are naturally lazy, find it a challenge to make large leaps in thinking, and struggle to face our mortality. Dr. Boschi also shared “six brain hacks” that could short-circuit those hard wires to enable people to stay motivated and creative.
Taylor DuRard, a college student, gave the second, and it was on how people behave. The foster care system in Tennessee removed Taylor from an abusive home that claimed the life of his brother, Jonathan. Taylor’s third set of foster parents adopted him, and together they founded Jonathan’s Path, a 501(c)(3) organization that provides direct material and social support for teenagers who age out of foster care. Taylor’s adoptive parents, were on stage with Taylor. Jonathan’s Path was this year’s Healthcare Summit philanthropy partner.
Insight
“The ability to create and innovate is actually one of the brain’s most important properties. But it doesn’t mean that innovation is easy.”
—Dr. Helena Boschi, Owner, Chequered Leopard
Closing Keynote
Government relations in healthcare finance: Empower your advocacy footing
Summit’s closing keynote session featured an illuminating panel discussion on the intersection of data and advocacy. Kodiak’s Eric Boggs and Matt Szaflarski moderated the discussion. Panelists were Benjamin Finder, Vice President, Coverage Policy, at the American Hospital Association, and Don May, Senior Vice President, Policy, at the Federation of American Hospitals. The primary takeaway was that advocacy efforts are relatively useless without two things: firsthand stories from providers on how federal statutes, regulations, and policies are affecting them, and objective data to support those stories. Both May and Finder praised Kodiak for generating objective data that helps them make their case with lawmakers and regulators. Finder cited the Change Healthcare cyberattack as an example. He said Kodiak’s data showed how the attack was negatively affecting hospitals’ cash flow and, as a result, their ability to stay open. The data verified what hospitals and health systems were saying anecdotally.
Breakouts
Educational sessions
This year’s Healthcare Summit featured 16 different educational breakout sessions over two days, giving attendees multiple opportunities to drill down into a topic or topics of most interest to them. Here are summaries of the breakouts, a number or slide and an insight to remember from each session, and a link to an on-demand rebroadcast of the session, if available.
Breakout
Year-to-date revenue cycle update
Kodiak’s Matt Szaflarski, Clay Schmerber, and Ben Wolber facilitated this session, which shared the latest revenue cycle KPIs produced by Payor Market Intelligence, Kodiak’s revenue cycle performance solution, as well as the latest headwinds facing all revenue cycle leaders across the country. PMI’s normalized KPIs are derived from hospitals, health systems, and medical practices using Kodiak Revenue Cycle Analytics, representing $1.4 trillion in annual gross revenue and $212 billion in open accounts receivable. The trio said initial and final claim denial rates are up through the first six months of 2024 compared with 2023, largely driven by an increase in initial request for information denials by payors. Other headwinds facing healthcare organizations include a rise in administrative costs and in observation rates by commercial health plans.
Insight
“Net revenue leakage is one of the items we’re focused on with Payor Market Intelligence. Providers really need to understand their leakage when it comes to a specific payor group or payor.”
—Matt Szaflarski, Director, Revenue Cycle, Kodiak Solutions
Breakout
Basics of unclaimed property
Kodiak’s Jamshid Ebadi and Devon Caramenico led this breakout on the basics of unclaimed property and the compliance and other risks facing healthcare organizations that don’t master unclaimed property reporting. For the uninitiated Summit attendee, unclaimed property is “any intangible personal property held, issued, or owed in the ordinary course of business and that has remained unclaimed by the apparent owner for a specified period after it became payable or distributable is presumed abandoned.” For healthcare organizations, the most common forms of unclaimed property are patient credit balances, unpaid refunds, forgotten deposits, and uncashed checks. States require organizations to identify, report, and return unclaimed property to its owner. Organizations that don’t take reporting seriously face audits, financial penalties, and damage to their reputation.
Insight
“When you do that thorough assessment, you’ll identify the areas of your business that actually create your unclaimed property liabilities.”
—Jamshid Ebadi, Vice President, Unclaimed Property, Kodiak Solutions
Breakout
Net revenue through the looking glass: Planning, budgeting, and forecasting
Kodiak’s Ryan Herr and Fred Lewis challenged attendees of this breakout session to do more with net revenue than basic financial reporting. They said the net revenue data and insights generated by Kodiak Revenue Cycle Analytics can build the foundation of more effective planning, budgeting, and forecasting to control and have more confidence in an organization’s overall net revenue performance. They showed attendees how to discover and implement incremental, insights-driven steps to improve efficiencies in everyday revenue operations. The presenters also demonstrated how to observe and apply techniques proven to reduce credit balance stress and increase net revenue. And they explained how attendees can analyze and adopt strategies used by their peers to manage bottlenecks, reducing time and resource pressures on revenue teams.
Insight
“Flexibility with the data is important, and that starts with how you set up your data.”
—Fred Lewis, Manager, Kodiak Solutions
Breakout
Medicare bad debt reporting: Exhibit 2A dos and don’ts
Amy Duncan, president of Collaborative Data Inc., a sponsor of this year’s Healthcare Summit, gave this presentation with an assist from Kodiak’s Nick West. Duncan discussed Medicare bad debt audits and medical debt. She talked about Undue Medical Debt, formerly known as RIP Medical Debt, a 501(c)(3) organization that accepts donations and then uses them to eliminate medical debt by paying off patients’ unpaid medical bills. Duncan said, based on her conversations with hospitals, that Undue Medical Debt will pay off 65% to 70% of accounts after they come back to a hospital from a collection agency and pay the hospitals 1%.
Insight
“Why would you take the 1% from Undue if it reduces how much you can get back from Medicare’s uncompensated care pool? Is it worth it? If you missed the boat on Medicare bad debt, you can’t go back and find it. So, you’re just going to take the 1% on that outstanding balance, which is probably material if you’re looking at mostly self-pay patients."
—Amy Duncan, President, Collaborative Data Inc.
Breakout
Adapt your revenue cycle operations to drive net revenue improvements
Kodiak’s Megan Galvan and Neeshali Odhav connected the dots between revenue cycle and net revenue performance for attendees of this insightful breakout. One follows the other, but if the “other” is broken, the “one” is, too. Common operational challenges that negatively impact revenue cycle performance are misaligned work queues, inefficiencies in EHR workflows, lack of standardization, and breakdowns in communications across teams. Solutions to those challenges are work queue and EHR optimizations, the incorporation of automation for certain tasks, process standardization, and improving communications and handoffs. The two presenters then showed their recommendations at work through two case studies: one from the Inova Health System on charge capture, revenue integrity, and denials management, and the other from UnityPoint Health on utilization management.
Insight
“Each customer we work with faces distinct operational challenges. Our initial step is evaluating your organization to identify gaps in your process.”
—Megan Galvan, Director, Kodiak Solutions
Breakout
Worksheet S-10 reporting: The ABCs of exhibits 3B and 3C
Kodiak’s Nick West and Jill Fusco facilitated this deep-dive breakout session on the latest Worksheet S-10 reporting requirements, including two relatively new exhibits in cost reports hospitals file with Medicare. Hospitals use Exhibit 3B in their annual Medicare cost report to report charity care. Hospitals use Exhibit 3C to report bad debt. West and Fusco reviewed the importance of reporting uncompensated care costs, which are the combination of charity care and bad debt expenses, and the implications of not reporting them accurately, completely, and in a timely fashion. They illustrated how hospitals should organize their uncompensated care data into understandable and usable formats. And they showed attendees how to build toolkits using those formats to help their organizations avoid pitfalls in Medicare bad debt audits.
Insight
“Every single transaction tells a story. When you present it to the auditor, tell the story. Lay it out for them. Sometimes they need help reading the story. After some of them actually see the story, they understand what’s happening.”
—Nick West, Director, Kodiak Solutions
Breakout
RCA Next: Key month-end close workflows
Kodiak’s Brad Heaton, Andrew Obaseki, and Abby Wasserman led this first of five breakout or ideation sessions on Kodiak Revenue Cycle Analytics. This session focused on how healthcare organizations can best use RCA to improve their month-end close processes. A poll of session attendees found that nearly three-quarters of them spend most of their month-end close time rolling forward settings and configurations, reviewing outliers, or making rate and account adjustments. The three Kodiak RCA experts instructed attendees on how to create and implement practical strategies to enhance the efficiency and accuracy of month-end financial reporting. They also walked attendees through several real-world examples of successful financial reporting processes. In addition, they explained how healthcare organizations can discover their own month-end close best practices through learning from their peers.
Insight
“With RCA Next, there is really no limit to the amount of pricing structure that you can create and apply to your ZBA (zero balance account).”
—Andrew Obaseki, Director, Kodiak Solutions
Breakout
Maximizing Kodiak RCA for physicians through close, reporting, and functionality
Kodiak’s Tom Alwine and Rachel Pendley facilitated this breakout on how hospitals and health systems can use Kodiak Revenue Cycle Analytics to track and manage the net revenue and revenue cycle results of their affiliated and owned physician practices. Alwine walked attendees through unique data elements and data files that hospitals and health systems need to feed into the RCA platform. Among the unique data elements are the National Provider Identifier of the referring physician, NPI of the billing physician, and place of service. The two unique data files are the facility matrix and void/rebill. Ultimately, Kodiak RCA for physicians calculates net revenue and productivity by procedure, individual physician, medical specialty, and location of care. Additional reporting packages can break down those results by payor.
Insight
“Hospitals and health systems are rapidly expanding their footprint. They’re grabbing all the physician practices they can. Their book of business is getting bigger, and physician practices are having a bigger impact on reserves and net revenue.”
—Tom Alwine, Manager, Kodiak Solutions
Breakout
Hot topics in government reimbursement
A long-running Summit feature was this annual breakout on all the twists and turns in federal statutes, regulations, and litigation affecting how healthcare finance and revenue cycle leaders can do their jobs. Presenters were two Healthcare Summit sponsors: Amy Duncan, President of Collaborative Data Inc., and Liz Elias, a healthcare lawyer with Hall Render, accompanied by Kodiak’s own Nick West. The main topic of conversation was the U.S. Supreme Court striking down the so-called Chevron doctrine. The decision, in effect, gave federal courts the power to interpret the meaning of federal laws and took that power away from federal agencies like the U.S. Department of Health and Human Services and the Centers for Medicare & Medicaid Services. The ruling opened the door for providers to file legal challenges against Medicare payment policies they don’t like.
Insight
"The Loper decision provides opportunity for those of us in the reimbursement industry to evaluate federal agency policies and interpretations under the new standard of whether they are the best readings of the enabling statute."
—Liz Elias, Attorney, Hall Render
Breakout
RCA Next reporting
The second of five Summit breakout or ideation sessions on RCA Next, this one focused on the technology and reporting infrastructure behind RCA Next reporting and the different types of reports—standard reports, ad hoc reporting, and custom reports—available now and in the future state of the cloud-based version of Kodiak Revenue Cycle Analytics. The breakout session presenters were Kodiak’s Brandon Brown and Lucas Coleman. The high point of the session was Brown and Coleman walking attendees through the process of creating customized reports tailored to the reporting needs of individuals and individual job functions or individual teams and departments. Hand-in-glove with custom reports will be the ability in RCA Next to build custom dashboards to display intuitive visualizations of the desired metrics, they said.
Insight
"We’ve gotten really good at reporting. That includes receiving your data, validating that data, loading it, preparing it, applying customizations, calculations, and logic, and then and only then can we really provide that end result of what we call a report.”
—Brandon Brown, Solution Architect, Kodiak Solutions
Breakout
Administering RCA Next
Kodiak’s Derek Ellis and Adam Wasserman led this session—the fourth of five Summit breakout or ideation sessions on RCA Next—that drilled down into the innerworkings of the cloud-based version of Kodiak Revenue Cycle Analytics. Among the topics only serious RCA users would appreciate were data customization enhancements, file load monitoring, facility and mapping maintenance, and daily balancing. For example, RCA Next users will have the ability to make adjustments to data customizations tailored to the user’s organization and add new customizations through the interface. What about file loading? RCA Next users will be able to view the status of file loads for each day loaded, review a more comprehensive error log when files fail during loading, and delete files from the interface without assistance from RCA support.
Insight
“Reloads and file load issues in RCA legacy make up about 35% of the tickets that come in every month, which is a fairly substantial amount. That will be in users’ hands with RCA Next.”
—Adam Wasserman, Director, Kodiak Solutions
Breakout
Kodiak RCA best practices for A/R account resolution with machine learning
Kodiak’s Alex Boone, Ryan Hartman, and Caroline Lalla led this breakout on automating the resolution of credit balances and zero-value debits in patient accounts by using machine learning powered technology. They also discussed the risk of not resolving unclaimed property issues in an equally timely fashion using as much automation as possible. Regarding credit balances and zero-balance debits, Hartman said ML-powered tech can help healthcare organizations know the probability of resolving such accounts and, if so, how much. That will help them decide how much time and money to spend pursuing those accounts. If those amounts are not worth the effort, organizations can redirect their teams to work higher-value accounts in which the return on investment is greater. Organizations need to focus on financial impact.
Insight
“Your ultimate goal is to yield as much cash as possible by using automation to clean up some of those accounts that aren’t yielding cash so your team can spend time on those accounts that yield the most value.”
—Ryan Hartman, Director, Kodiak Solutions
Breakout
RCA Next implementation planning
The fifth and final Summit breakout or ideation session on RCA Next, the cloud-based upgrade of Kodiak Revenue Cycle Analytics, shared practical advice with attendees by answering the “how.” As in how long it will take a healthcare organization to get to spring, when Kodiak has scheduled RCA Next to go live. Kodiak’s Jenna Haworth, Jenna Kleinrichert, and Olivia Sarsfield, the session facilitators, had one answer: it depends. It depends on whether a healthcare organization is running legacy RCA specs on prem in their facilities, running legacy RCA specs on the cloud, or running RCA Next specs on the cloud. These three paths can take 18, 14, or eight weeks, respectively, after an eight-to-12-week migration preparation period for each.
Insight
“We are going to work to decommission legacy RCA environments fairly quickly. That’s not to say that if there is a need or large discrepancies or you don’t feel comfortable, we’re just going to decommission it. We can’t, and we won’t, say ‘too bad.’ But we are going to work quickly to try to clean up those old environments just from a support standpoint and a database standpoint. We don’t want this to linger out there.”
—Jenna Haworth, Director, Kodiak Solutions
Breakout
Establish yourself as an industry thought leader: A guide to publishing
Thought leaders are influencers, whether that’s in print, on air, or online. It’s as true in healthcare as any other industry. How to become a thought leader and influence others in different formats, on different media platforms, and through different distribution channels is a different story. And that was the story of this final breakout session of the 2024 Kodiak Healthcare Summit. Kodiak’s Nicole Reinhart, Belle Ruiz, and Ritika Strauss led this session, covering topics such as the evolution of what it means to “publish,” the essential elements of thought leadership (it must be interesting, informative, and present), examples of thought leadership themes in healthcare finance, social media platforms, social media best practices, and building a personal brand. Session attendees also participated in a writing exercise.
Insight
“It’s critical that thought leadership and subject matter expertise be owned by those who are the masters of their craft."
—Nicole Reinhart, Chief Marketing Officer, Kodiak Solutions
Two additional breakout sessions
Kodiak RCA A/R profile assessment & Net revenue Jeopardy
For more information on both of these live on-site interactive sessions, please contact Kodiak at events@kodiaksolutions.io.
Solutions and services workshops
Educational sessions
This year’s Healthcare Summit featured 10 different workshops on-site and virtually for attendees who wanted to take a deep, two- to four-hour dive into a Kodiak Revenue Cycle Analytics topic of their choice. Here were their choices:
- RCA: From fragmented data to meaningful information and insights
- RCA: Simplifying monthly reserve analysis results
- RCA: Analyzing change in prior period estimates
- RCA: The art of innovative reserve modeling
- RCA: Streamline your variance analysis reviews
- Developing a meaningful narrative with Kodiak's custom net revenue package
- Automated Reconciliation for healthcare: Introduction
- RCA: Ad hoc reporting module and Tableau: Introduction
- Automated Reconciliation for healthcare: Advanced topics
- RCA: Ad hoc reporting module and Tableau: Intermediate
Additional sessions
Focus groups, ideation, and interactives
Never has an annual Kodiak Healthcare Summit offered more and such varied opportunities for healthcare finance, revenue cycle, and internal audit leaders to share their ideas on Kodiak technologies, services, and solutions with Kodiak and among each other. Check out these multiple avenues for collaboration.
- Interactive: RCA Next
- Focus group: Review your organization's RCA Next Readiness Assessment results
- Ideation session: RCA Next
- Ideation session: For physicians
- Ideation session: Benchmarking for physicians
- Focus group: Open customer feedback: What's missing in RCA ad hoc reporting? What should Kodiak build?
- Focus group: Data highlights: New benchmarking metrics
- Focus group: Using data from RCA to support the budget
- Ideation session: Revenue cycle intelligence
- Focus group: Net revenue: Understand the impact of service mix shifts
- Interactive: Payor Market Intelligence
The continuous collaboration between Kodiak subject matter experts and Kodiak customers is the secret sauce that has more than 1,900 hospitals and 250,000 physicians using Kodiak technologies, services, and solutions through the Kodiak Platform.
Philanthropy
Philanthropic activities
Healthcare Summit had a few philanthropic activities for guests to participate in. These were brought to attendees in collaboration with Jonathan's Path and Music City Pet Partners.
Philanthropy
Keynote session
As mentioned in the summary of the second Healthcare Summit keynote session, Taylor DuRard, a college student, told his childhood story about his experience with abuse and how the foster care system in Tennessee ultimately saved him, though it was too late to save his brother Jonathan. That led DuRard and his foster care-turned adoptive parents to found Jonathan’s Path, a 501(c)(3) organization that supports teens who age out of the foster care system in the state.
Taylor DuRard silenced the Summit keynote crowd with his life story.
Philanthropy
Jonathan's Path home kit activity
Kodiak collaborated with Jonathan’s Path at a philanthropic event a day earlier with Healthcare Summit attendees packing 20 “home kits” for teenagers who age out of Tennessee’s foster care system. The 20 kits included everything from cookware sets to silverware sets to cleaning supplies to towels to help them start their new lives on their own.
Summit attendees packed 20 home kits for Jonathan’s Path for youth who need everyday items
Philanthropy
Welcome Reception
Separately, fun games of chance at the Healthcare Summit welcome reception raised more than $400 for Music City Pet Partners, which provides pet therapy.
Wellness
Health and wellness activities
The philanthropic activities at Summit fed the spirit. But the mind and body need feeding, too. There was plenty of that for attendees at the 2024 Kodiak Healthcare Summit. Take a look.
Wellness
Music City Pet Partners Doggie Den
Music City Pet Partners brought their therapy dogs to Summit’s “Doggie Den” for attendees who needed a little unconditional love from a four-legged friend during the four-day event.
Wellness
Mindful morning flow
For Summit attendees who needed to stretch out before another full day of educational programming, there was morning yoga.
Wellness
Headshot hour
For Summit attendees who wanted to look their best, there were three “headshot hours” during which attendees could get a professionally done photo of themselves.
Wellness
Zen Den
For Summit attendees who just wanted to chill and clear their heads to make room for all the insights from their educational sessions, there was a quiet and usually calm Zen Den ... unless a four-legged friend wandered over from the Doggie Den like this good boy.
Wellness
Vitality at work: Wellness strategies for peak performance
Shea Carter from Innerspace led the Kodiak Healthcare Summit’s first-ever wellness session before the close of the four-day event. She taught attendees wellness techniques that can easily be practiced at work.
Networking
Social and networking activities
Summit wouldn’t be Summit without opportunities for attendees to get together to talk about work, careers, and healthcare (or to just have some fun). Here are some of the highlights.
Networking
Welcome Reception
Opening welcome reception in the Bridge Bar at the Renaissance Nashville Hotel.
Networking
6th & Peabody
Drinks, dinner, networking, and a cornhole tournament at 6th & Peabody.
Networking
The Kodiak Times Game Night
Drinks, dinner, and networking at the Kodiak Times game night in the Container Bar at the Renaissance Nashville Hotel.
Networking
Women Connexxt Luncheon
Healthcare Women Connexxt luncheon on unlocking the power of self-care for success.
Videos
Highlights
If you were in Nashville for the 2024 Kodiak Healthcare Summit or attended Summit virtually, you likely saw numerous video highlights from the event as it was taking place and from Kodiak’s first year as a stand-alone company. If you saw them and want to see them again, if you attended but missed them, or if you didn’t attend and want to see what you missed, here they are!
Video
Networking and social
Highlights of Summit educational programming and networking and social events
Video
Kodiak brand
Why becoming a stand-alone company was the path forward to serving customers
Video
Customer collaboration
It takes a village—Kodiak collaborating with customers—to move capabilities forward
Video
Trusted data
Trusted and true data lay the foundation for expanding Kodiak’s footprint in healthcare
By the numbers
Healthcare Summit 2024 recap
Brief presentations by Kodiak executives bookended each of the three Summit keynote sessions. The informative presentations updated Summit attendees on Kodiak’s one-year anniversary as a separate company and on the Summit itself.
By the numbers
New customers
Eric Boggs, Vice President, Revenue Cycle, welcomed attendees at the opening keynote and said Kodiak added 20 new hospital, health system, or medical practice customers over the past year.
By the numbers
RCA Next
Bryan Rector, Vice President, Finance and Reimbursement, updated attendees on the formal launch of RCA Next, the cloud-based upgrade of RCA, scheduled for April 2025.
By the numbers
National Payor Scorecard
Matt Szaflarski, Director, Revenue Cycle, thanked attendees for their work at last year’s Summit developing a payor scorecard visualization that culminated this year in a National Payor Scorecard and monthly executive market updates for Revenue Cycle KPI Benchmarking.
By the numbers
Healthcare Women Connexxt
Colleen Hall, Senior Vice President, Revenue Cycle, said Healthcare Women Connexxt, which she and Kodiak launched several years ago as a networking organization for women in finance, is up to 316 members.
By the numbers
2024 Healthcare Summit attendance
Eric Boggs, Vice President, Revenue Cycle, opened the closing keynote and welcomed Nicole Reinhart, Chief Marketing Officer, to the Summit stage and announced that more than 500 people attended the 2024 Kodiak Healthcare Summit—279 on-site in Nashville and 227 virtually. They said the attendees represented 65 different healthcare organizations from across the country. The on-site attendees included six recipients of Summit scholarships from three institutions of higher learning: Butler University, the University of Illinois, and Purdue University. Reinhart also thanked the three sponsors of this year’s Summit: Collaborative Data Inc., Hall Render, and FairCode.
By the numbers
Revenue Cycle Performance Awards
Shawn Clark, Senior Vice President, Healthcare Solutions, joined Eric Boggs, Vice President, Revenue Cycle, and shared the highlights from his on-site visits with the six recipients of this year’s Kodiak Revenue Cycle Performance Awards.
Thank you.
We hope you enjoyed this 2024 Kodiak Healthcare Summit event summary. For more pre- and post-Summit thought leadership content, please visit the Kodiak Healthcare Summit page on our website.
We welcome your feedback on how we can make future Summits even more educational, even more informative, and even more enjoyable for you.
Please save TWO dates for Summit in 2025. We’ll be breaking Summit into two regional events next year to bring more people in the community together. The spring event will be held at the Grand Hyatt Tampa Bay in Tampa, Florida, April 23-25. The fall event will be held at The Brown Palace in Denver, Colorado, Oct. 27-29. Watch for more details on next year’s split Summit events.
We’ll return to a single Summit format in 2026. The 15th annual Kodiak Healthcare Summit will be held at the Renaissance Worthington Hotel in Fort Worth, Texas, Sept. 20-24.
Thank you again. It was great seeing you in Nashville and virtually!